All pricing are in Canadian/US Dollars (depending on location) and are subject to change without notice.
All materials posted on this site (imgcard.com) are subject to copyrights owned by Image Card Solutions (“we” or “us” or “our”), including the ConTAK™ brand, trade name and logo. Any reproduction, retransmission, or republication of all or part of any document found on this site is expressly prohibited, unless Image Card Solutions or the copyright owner of the material has expressly granted its prior written consent to reproduce, retransmit, or republish the material. All underlying application code and design, unless otherwise stated within said code, is the sole property of Image Card Solutions. The names, trademarks, service marks and logos of Image Card Solutions appearing on this site may not be used in any advertising or publicity, or otherwise to indicate Image Card Solutions with any product or service, without prior written permission provided by us.
Payment Methods
Credit Cards Accepted:
We accept the following credit cards via PayPal:
(We are a verified PayPal Business member. You are not required to sign up for a PayPal membership to place an order.)
- Visa
- Master Card
- American Express
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. PayPal is a global leader in online payments, with 100 million accounts worldwide
and growing. It's accepted by merchants everywhere, both on and off eBay.
Note: For your PayPal or credit card account protection, we are required to ship to your PayPal confirmed address or credit card billing address. Once you have submitted your order
and completed the checkout process, a customer service representative will contact you via e-mail to confirm the order.
Prepaid Checks:
Orders paid in advance by check will be held until the check is cleared by the bank. It usually takes about 5 to 10 business days for the check to clear. To avoid delays in shipping, please make sure that the
amount on the check is for the entire invoice (including shipping, handling, insurance, etc....) Our sales representative will be happy to give you an exact quote. All checks require a reference number (supplied by our sales
representative.) -- Note: By including both your reference number and your Drivers License number on your check, it can clear faster. Nevertheless, Image Card Solutions reserves the right to hold checks if circumstances warrant it.
All checks MUST be made payable to Image Card Solutions.
Please mail checks to:
186 - 8120 No. 2 Rd
Suite 253
Richmond, BC V7C 5J8
NSF Cheques
There will be a minimum $45.00 fee assessed on all returned cheques.
Taxes
We DO NOT collect taxes for U.S. customers. However, U.S customers are responsible for remitting applicable taxes to the taxing authorities if required by their state tax laws.
Appropriate taxes will be added to all Canadian customers. All applicable Provincial and Federal Taxes will be assigned as specified:
• ON, NL, and NB locations - 13% HST
• NS locations - 15% HST
• All other Canadian locations - 5% GST
Returns
All returns MUST be confirmed with Image Card Solutions before being shipped. No returns on custom printed products accepted unless resulting from a manufacturing
error. Product samples to verify your claim must be submitted within 30 days of receipt of your order. We will issue a credit for the replacement merchandise. No refunds
will be issued in lieu of merchandise credit. Non-custom items can be returned within 30 days for refund subject to a 15% restocking fee. Customer is responsible for
all shipping costs.
Shipping
All orders are processed and shipped individually. Therefore, orders cannot be combined into one shipment.
Shipping fee includes packing material, distribution, order handling and processing costs.
Customers will be responsible for providing us with the correct shipping information during checkout. Please double check before finalizing the checkout process. We and our
shipping company will not cover lost packages due to incorrect address information provided by the customer.
The customer is responsible for all shipping costs including return shipping costs for defective products unless expressly stated by Image Card Solutions.
For RUSH SERVICE, a supplemental invoice will be sent via e-mail for additional shipping & handling charges. Orders cannot be processed until this additional charge is paid.
All rush orders are shipped via FedEx overnight service.
Order Cancellations
We will make every effort to cancel orders when requested. You will be responsible for any costs incurred up to the point where your order can be cancelled.
These costs may include shipping, restocking and other fees. There are no cancellations of custom or special orders.
Chargebacks
Customers who arbitrarily initiate a credit card chargeback against Image Card Solutions will receive a chargeback fee in the amount of $25 per occurrence. This fee is to
cover costs of the customer's chargeback actions. It will be invoiced to the customer along with any applicable restocking or legal fees. The customer will
have 30 days to pay Image Card Solutions the charge back fee.
Product Use
Image Card Solutions and its employees are in no way responsible or liable for any misuse of any card(s) or product(s) produced or sold by Image Card Solutions.
Any person(s) or party misusing any product produced by Image Card Solutions can be held legally liable and responsible for any and all damages by the
person for which they were produced.
Trademarks & Copyrights
When directed by customer to print any logo supplied by any outside source, it is with the full understanding that Image Card Solutions shall be acting as agent of the customer on
the printing of said materials. The customer, as principal, shall be fully responsible for having secured rights for use of such logo and shall accept full liability for any claims or actions
arising from it’s use. In placing any order with Image Card Solutions, customer hereby certifies that they have full rights and permissions for the use of any graphic they are
instructing us to print.
Limitations Of Liability
Image Card Solutions will not prepare a ConTAK™ card for any user or customer, without such user or customer releasing and holding us harmless from any liability arising out of the preparation,
printing or use of the ConTAK™ card. In consideration thereof, the user or customer agrees to release and forever discharge Image Card Solutions, its officers and directors, and its employees,
agents, and any parties participating on behalf of Image Card Solutions from all actions, causes of action, injuries or deaths, claims, damages, cost or expenses of any kind, including any negligence,
growing or arising out of the ConTAK™ card, including its use by the customer or user or by others on their behalf. Image Card Solutions disclaims all responsibility and liability for the
accuracy and completeness of the information supplied by its customers or users and the information contained on the ConTAK™ card. Not withstanding anything else in this agreement, the user or
customer agrees to excuse any non-performance by us caused in whole or in part by an act or omission of a third party, or by any equipment failure or information technology failure, act of God, natural
disaster, strike, or other causes beyond the control of Image Card Solutions. This is a full and complete release for all injuries and damages the user or customer may sustain as a result of the use
of the ConTAK™ card, regardless of the specific cause thereof.
Links to Third-Party Web Sites
Our web site may contain links to advertisers and third-party web sites solely as a convenience to you. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Image Card Solutions of the third party, the third-party web site,
or the information contained therein. Image Card Solutions is not responsible or liable for any such web site or the content thereon. If you use these links, you will leave our site and will be subject to the terms of use and privacy policy applicable to those web sites.